Frequently Asked Questions

I've not recieved my order yet! Where is it?

All orders are normally dispatched within 72 hours of being placed do check the banner at the top of the page for the curent processing times!
This can be longer if over a weekend as i dont work on Mondays! These times are increased after a launch im a one person band after all!

You will receive a shipping confirmation to notify you of this. Orders should take 3 days to arrive domestic, This can sometimes be up to 5 days, as i mark items dispatched when i have pacthed the order and may be collected the next day.

For everywhere else Royal Mail suggest that it could take up to 7-10 business days, but can be up to 21 days if you are in the US or Canada.

If your order has not arrived 10 business days after receiving confirmation please contact me and I'll see what I can do- internationally I suggest 21 days.

Please note if you have selected a standard shipping method, these orders cannot be tracked. We are unable to refund missing/lost orders as this method is not insured.

I love the sticker designs, where did you get them?

I draw and design my stickers in house, i work alongside my sister in law and other artists just starting their journey, these are labelled clearly.

For Bujoey Sticker club i use clipart from Creative Fabrica. I curate these though and look only for real artists.

Lellybean Studio does not support AI art.

Are your stickers waterproof?

I use vinyl for the Matte stickers, the material is water resistant.
For the Holo and Laminated they have a plastic coating and although potentially waterproof, I wouldn't submerge in water! 

What's your returns/exchange policy?

Check out our refund Policy Here

What about customs and import taxes?

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Do you do commissions?

Yes! I do digital commisions on Vgen!

Im also open to other work, inlcuding custom printing, stickers and paitings, feel free to email me at comms@lellybean.co.uk

How do I become "a Friend of Lellybean?"

Are you interested in using our website to host your own artwork and have Leanne Print and ship your stickers for you? Please email Leanne@lellybean.co.uk with your ideas.